Where is ALMOND based?
ALMOND is based in Edinburgh. Collection is currently from 16 Horne Terrace, Edinburgh EH11 1JL when a pickup order is confirmed.
Customer questions
Frequently Asked Questions
Short answers to the questions customers usually ask before ordering ALMOND macarons, gifts, classes, recipes, or Almond Club membership.
Are ALMOND macarons gluten-free?
ALMOND macarons are made to a gluten-free recipe, but they are almond-based and made in a kitchen that handles common allergens. Please contact us before ordering if you have allergy concerns.
Can I choose my flavours?
Some products let you choose flavours or leave flavour notes. Weekly Mix and UK postal boxes are curated selections, but you can usually leave exclusion notes and we will help where possible.
Do you offer UK delivery?
Selected postal macaron boxes are available for UK delivery. Checkout confirms the Royal Mail service, delivery date and current charge for the selected postcode before payment.
How should I store macarons?
Store macarons in the fridge after arrival or collection and enjoy them within 4 days. For a softer texture, bring them towards room temperature for 10-15 minutes before serving.
Are digital recipes refundable?
Digital products cannot be physically returned. Once access or downloading begins, we do not refund simply for change of mind, non-use, or personal preference. If content is faulty, unavailable, materially misdescribed, incomplete, or inaccessible after reasonable troubleshooting, contact ALMOND so we can review the case and provide an appropriate remedy. Your statutory rights are not affected.
Can I cancel Almond Club?
Stripe-backed Almond Club members can cancel renewal. Access continues until the end of the current paid period, and the current paid period is not automatically refunded.
How does recipe access work with Almond Club?
Check the access promise shown with your plan before payment. The monthly choice plan adds 15 recipe choices after each successful monthly payment; unused choices roll over and selected recipes stay in your collection while membership is active. The six-month plan opens the full available Club library. Existing grandfathered and support-managed memberships keep the full access stated in their account.